Privacy Policy
Privacy Policy
Last Updated: October 10, 2026
At Kater Furniture, we believe that creating a comfortable home should go hand in hand with protecting your personal information. This Privacy Policy explains how Kater Furniture (“we,” “our,” or “us”) collects, uses, stores, and shares information when you visit katerfurniture.com, browse our furniture collections, purchase products, create an account, or contact our customer service team.
Our goal is to provide a secure and convenient shopping experience while treating your personal information responsibly. By using our website, you acknowledge the practices described in this Privacy Policy, subject to any consent required by applicable law.
1. Information We Collect
We may collect different types of information depending on how you interact with Kater Furniture.
A. Personal Information You Provide
When you place an order, register an account, submit a contact form, or communicate with us, you may provide:
- Contact details: Your name, email address, telephone number, and billing or delivery address.
- Order information: Products purchased, order numbers, transaction amounts, delivery preferences, and order history.
- Account information: Your login credentials and account preferences, if you create an account.
- Customer service communications: Questions, feedback, return requests, and other information you choose to provide.
- Marketing preferences: Your preferences for receiving promotional emails or other marketing communications.
Please provide only information that is necessary for your interaction with our store.
B. Payment Information
When you purchase furniture or home accessories, payment information may be processed through the payment service providers available at checkout.
Depending on the payment method, these providers may collect payment card details, billing information, and transaction-related data. We may receive confirmation of payment, transaction references, and other information needed to manage your order.
Your payment information is handled according to the applicable payment provider's privacy and security practices. The precise information collected and retained depends on the payment method you use.
C. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website features and technologies in use. This may include:
- IP address and approximate location derived from your connection.
- Browser type, device information, and operating system.
- Pages visited, products viewed, and links clicked.
- Date, time, and duration of website visits.
- Referring websites and general browsing activity.
- Cookie identifiers and similar online technologies.
We use this information, where applicable, to maintain website functionality, understand customer activity, identify technical problems, and improve the shopping experience.
2. How We Use Your Information
Kater Furniture uses personal information for legitimate business purposes, including:
- Order fulfillment: Processing purchases, confirming payments, arranging deliveries, and providing order updates.
- Customer support: Answering questions about furniture products, availability, shipping, returns, refunds, and other services.
- Account management: Creating and maintaining customer accounts and supporting account-related requests.
- Website improvement: Understanding how visitors use our store and improving product information, navigation, and website performance.
- Security and fraud prevention: Detecting suspicious transactions, protecting customer accounts, and preventing misuse of our website.
- Business administration: Maintaining transaction records, managing disputes, and meeting applicable legal and accounting obligations.
- Marketing: Sending promotional offers, product announcements, and updates when permitted by law and consistent with your preferences.
- Legal compliance: Responding to lawful requests and exercising or defending legal claims when necessary.
We do not use personal information for purposes that are incompatible with the reasons it was collected unless we have an appropriate legal basis or obtain any consent required by law.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential store functions and improve your browsing experience.
These technologies may be used to:
- Remember shopping cart contents and checkout progress.
- Maintain login sessions and account preferences.
- Support website security and performance.
- Understand website traffic and visitor interactions, where analytics tools are enabled.
- Support advertising or marketing measurement, where such technologies are enabled and permitted.
Some cookies are necessary for the website to function properly. Other cookies may be optional and may require your consent, depending on their purpose and applicable law.
You can manage cookies through available website consent settings and your browser controls. Blocking certain cookies may affect shopping cart functionality, account access, or other website features.
4. How We Share Information
Kater Furniture does not sell or rent personal information to third parties for their independent use. We may share information when reasonably necessary to operate our business and provide the services you request.
These recipients may include:
Payment processors: To process transactions and help protect against payment fraud.
Delivery and logistics providers: To arrange shipment, delivery scheduling, tracking, and fulfillment of furniture orders.
Website and technology providers: To host, maintain, secure, and support our online store and its functionality.
Analytics and marketing providers: Where applicable, to measure website performance, understand customer engagement, or support authorized marketing activities.
Professional advisers: Such as accountants, legal advisers, and other professionals who assist with legitimate business needs.
Government authorities and legal recipients: Where disclosure is required by law, legal process, or a valid request from an authorized authority.
Business successors: If our business or its assets are involved in a merger, acquisition, restructuring, or sale, information may be transferred as part of that transaction, subject to applicable legal protections.
Service providers may process information on our behalf in accordance with their contractual responsibilities and applicable law. The actual recipients depend on the services and features used on our website.
5. Payment Security and Online Transactions
We understand that customers expect their personal and payment information to be handled carefully when shopping online.
Kater Furniture uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We encourage customers to use secure devices, protect their account credentials, and contact us promptly if they suspect unauthorized activity involving their account or order.
6. How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.
Retention periods may depend on:
- Whether you maintain a customer account.
- The status and history of your orders.
- Applicable tax, accounting, and recordkeeping obligations.
- Customer service issues, returns, refunds, or disputes.
- Security requirements and legal claims.
When information is no longer needed, we will take reasonable steps to delete it, securely dispose of it, or de-identify it, where appropriate and permitted by law.
Some information may need to be retained for longer periods when required by law or necessary to resolve outstanding matters.
7. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights concerning your personal information.
These rights may include:
- Access: Request information about the personal information we maintain about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request deletion of certain personal information, subject to legal exceptions.
- Data portability: Request a copy of certain information in a usable format, where applicable.
- Marketing opt-out: Unsubscribe from promotional emails using the unsubscribe link or contact us directly.
- Consent withdrawal: Withdraw consent for processing activities that rely on your consent.
- Restriction or objection: Object to or request restrictions on certain processing activities where the law provides this right.
- Appeal: Where applicable, appeal a decision we make in response to a privacy rights request.
To submit a privacy request, email info@katerfurniture.com. Please describe your request clearly so we can identify the information involved and respond appropriately.
We may need to verify your identity before completing certain requests. We will handle requests within the timeframes required by applicable law. Some requests may be limited by legal obligations, transaction records, security needs, or other permitted exceptions.
We will not unlawfully discriminate against you for exercising privacy rights available to you.
8. Additional Information for California Residents
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.
Depending on the circumstances, these rights may include:
- The right to know the categories and specific pieces of personal information collected about you.
- The right to know the categories of sources from which information is collected.
- The right to know the purposes for collecting, using, disclosing, or sharing personal information.
- The right to request deletion or correction of qualifying personal information.
- The right to receive information about categories of third parties to whom personal information is disclosed.
- The right to opt out of the sale or sharing of personal information, where applicable.
- The right to limit certain uses and disclosures of sensitive personal information, where applicable.
- The right not to receive discriminatory treatment for exercising your privacy rights.
Kater Furniture does not sell or rent personal information to third parties for their independent use. If we use advertising or tracking technologies that qualify as a “sale” or “sharing” under applicable California law, we will provide the required disclosures and opt-out mechanisms.
California residents may submit a privacy request using the contact information in Section 12.
We will verify requests as required by law and may request additional information when reasonably necessary to protect against unauthorized disclosure.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, delivery tracking pages, or other external platforms.
These services may have their own privacy policies, terms, and security practices. Kater Furniture does not control the privacy practices of independent third parties, and this Privacy Policy does not govern information you provide directly to them.
We encourage you to review the privacy policies of external services before sharing personal information or completing transactions through those services.
10. Children's Privacy
Kater Furniture's online store is intended for a general shopping audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without the legally required authorization. If we learn that we have collected such information in a manner that violates applicable law, we will take appropriate steps to delete it.
A parent or legal guardian who believes a child has provided personal information to us may contact us at info@katerfurniture.com.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our furniture business, website features, service providers, legal obligations, or privacy practices.
When changes are made, we will publish the updated policy on this page and revise the “Last Updated” date.
Where required by law, we will provide additional notice or obtain consent before implementing changes that require it.
We encourage you to review this page periodically to stay informed about how Kater Furniture handles personal information.
12. Contact Kater Furniture
If you have questions about this Privacy Policy, want to exercise a privacy right, or need assistance with a personal information request, please contact us.
Kater Furniture
Website: www.katerfurniture.com
Tel: 747-296-0435
Email: info@katerfurniture.com
Please include “Privacy Request” in the subject line of your email so we can direct your inquiry appropriately.
We will make reasonable efforts to respond to privacy inquiries and requests in accordance with applicable law.
Kater Furniture — Furniture & Home Decor
We value the trust you place in us when shopping for furniture and home accessories. Protecting your information is an important part of providing a reliable and welcoming online shopping experience.